His WordHidden

Delete account

Last updated: August 24, 2026

This page is for the His Word | Hidden mobile app (developer: His Word, Hidden). Use it to request deletion of your app account. There is no in-app one-tap delete yet — requests are handled manually, typically within 30 days.

How to request deletion

  1. Email support@hiswordhidden.com
  2. Use the subject line: Delete my account
  3. Include the email address you used to sign up, Sign in with Apple, or Sign in with Google, so we can find the right account.

Optional: if you also want your website marketing-list signup or shop contact details removed, say so in the same email.

What we delete when the request is processed

We delete the app account and personal data stored with it, including:

  • Account profile: email, Apple/Google sign-in identifiers, friend code, reminder settings, and profile photo (avatar).
  • Library: saved verses, pack progress, practice history, and related engagement records.
  • Game scores and stats: daily results, badges, points, Speed Run records, and similar play history.
  • Friends and Study Groups: friendships, challenges, Study Group memberships, and groups you created.
  • Device tokens used to send push notifications.
  • Entitlements tied to the account (redeemed Memory Packs and in-app purchases recorded on our servers). Previously used redemption codes are not automatically reissued.

What may be retained, and why

  • Backups: deleted data may remain in encrypted backups for up to about 30 days until those backups rotate.
  • Fraud and security logs: limited records may be kept briefly to prevent abuse, then discarded.
  • Shop orders: completed purchases on the His Word, Hidden website (name, email, shipping, and payment records processed by Stripe) may be kept as business, tax, and accounting records. We keep these only as long as legally required.
  • Apple, Google, Stripe, and RevenueCat may keep their own payment or sign-in records under their policies. We cannot delete records those providers are required to retain.

We do not keep your app account “on file” after deletion except for the limited cases above. After processing, you will need to create a new account if you want to use the app again.

Related

See our Privacy Policy for how we collect and use information, or Contact us with other questions.

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